Frequently Asked Questions
We offer a variety of handmade Moroccan products, including vintage rugs, leather poufs, floor lamps, and ceiling lamps.
Yes, all our products are handcrafted by skilled Moroccan artisans using traditional techniques.
Yes! If you’re looking for a specific size, color, or design, feel free to contact us for a custom order.
Simply browse our website, add your favorite items to the cart, and proceed to checkout.
We accept major credit cards, PayPal, and other secure online payment options.
Yes, we use secure payment gateways to ensure your information is fully protected.
Yes, we offer worldwide shipping to most countries.
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Shipping times vary depending on your location. Typically, orders arrive within 7-14 business days.
Shipping costs depend on the destination and the weight of your order. The exact cost will be calculated at checkout.
Yes! Once your order is shipped, you’ll receive a tracking number via email.
e accept returns within 14 days of delivery. The item must be unused and in its original condition.
Yes, if you received a defective or incorrect item, we’ll gladly exchange it for you.
If the return is due to our error (wrong or defective item), we cover the return shipping. Otherwise, the customer is responsible for return shipping costs.
You can reach us via email or through our contact form on the website.
Yes, we offer wholesale options. Contact us for more details.
